If you are thinking about starting you own website then there are many things you must do.
The first thing you should do is to decide what it is you want to do with the site. That will be a major factor in picking which site you will use to build or host your web.
One of your top considerations should be to support and help available. Email support is not good. Waiting for a day when you are starting out is a long time. However, live chat is usually an additional charge, or not available at all